March 23

When a passenger on the bus being driven by Latifah Conway collapsed, other passengers stood up and ran to the side of the older man. Conway pulled over, and took charge of the situation. She radioed in for an ambulance, ordered everyone to return to their seats and give the fallen passenger space, and began administering CPR. As she was administering CPR, she instructed one passenger to sit at the driver's seat, and man the radio, in case any attempt at communication was made, and ordered another to go through the fallen passenger's briefcase, and pull out any prescription or over-the-counter drugs he found, as they may well be important for the paramedics to know about.  A six-car pile-up several miles down the road significantly delayed the arrival of the paramedics, but Conway knew that ongoing CPR was the best chance her passenger had of surviving.  Exhausted as she was, she pushed on. When the ambulance arrived, paramedics couldn't risk moving the fallen man off the bus. One paramedic took over CPR on site, while the other readied a defibrillator unit. Making sure all was clear, they used the machine on the passenger and, after three tries, got his heart back to a steady rhythm. As the paramedics loaded their patient on to the ambulance, one of them told Latifah Conway that she had certainly saved the man's life, by single-handedly administering CPR, without letting up, for over 25 minutes. 

Later that day, The Maryland Transit Administration received an email from a passenger. Kaitlyn Polhemus-Fiske wrote to complain that she'd missed an important meeting with a software developer, on account of the driver of her morning bus, who she described as "an upitty African-American woman with unkempt hair" making an unnecessary stop.